Starpal AI Summit 2026

Join us in London for a full day dedicated to the future of AI agents and their impact on customer experience, public services, and digital engagement. This year’s theme focuses on one essential question: how can AI agents help your organisation deliver better customer support at scale?

Industry leaders and academics will present real success stories from transport, ecommerce, education, and culture. Expect practical insights, live demonstrations, and a clear view of how AI assistants are transforming service operations across sectors.

Date: Friday 27 March 2026

Time: 09:00 to 17:00

Location: University of Westminster, 309 Regent Street, London W1B 2HW. Room: Little Titchfield Street LG.14, Portland Hall

Programme

Three keynote talks exploring AI assistants in transport, retail, and cultural or educational engagement.
A cross-industry panel discussing regulation, accessibility, and responsible deployment.
Networking sessions connecting operators, innovators, and technology leaders.
Interactive demos showing how organisations are using AI agents to improve customer journeys, reduce operational load, and increase satisfaction.

Speakers

Full speaker lineup to be announced shortly. The summit will feature AI thought leaders from major universities, transport authorities, ecommerce innovators, and cultural institutions.

Who should attend

Transport operators
Retail and ecommerce teams
Museums, universities, and public institutions
Customer support leaders
Digital transformation and innovation teams
Anyone exploring practical, deployable AI solutions

Why attend

Learn how AI can provide round-the-clock support without adding headcount.
See how organisations are using virtual agents to improve accessibility and engagement.
Understand what it takes to integrate AI assistants into existing systems.
Meet peers, partners, and experts shaping the next generation of customer interaction.

Attendance is free but places are limited. Register below to secure your seat.