STARPAL AI SUMMIT 2026
This summit is invitation based only: once you register, we will get back to you to send you the invitation shortly.
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Join us in London for a full day dedicated to the future of AI agents and their impact on customer experience, public services, and digital engagement. This year’s theme focuses on one essential question: how can AI agents help your organisation deliver better customer support at scale?
Industry leaders and academics will present real success stories from transport, ecommerce, education, and culture. Expect practical insights, live demonstrations, and a clear view of how AI assistants are transforming service operations across sectors.
Date: Friday 27 March 2026
Time: 09:00 to 17:00
Location: University of Westminster, 309 Regent Street, London W1B 2HW. Room: Little Titchfield Street LG.14, Portland Hall
Programme
Three keynote talks exploring AI assistants in transport, retail, and cultural or educational engagement.
A cross-industry panel discussing regulation, accessibility, and responsible deployment.
Networking sessions connecting operators, innovators, and technology leaders.
Interactive demos showing how organisations are using AI agents to improve customer journeys, reduce operational load, and increase satisfaction.
Who will attend?
Speakers
Jerome Dewavrin - CEO, Starpal.AI
Alexander Bolotov - AI Network co-leader
Alpesh Doshi - Founder of AI First companies, Architect and Technologist, he is at the forefront of investing in and building transformative AI-first companies. With a deep conviction that AI will reshape every industry, he leads and develops a team of dynamic individuals to identify, nurture, and scale disruptive AI-driven businesses. He is building Kendra Labs, an Agentic Operating System and AI platform company.
With over 25 years' experience in computer science and technology innovation, he has witnessed firsthand the exponential growth and potential of AI. Embracing an "AI First" philosophy, recognizing that companies born with AI at their core will have a significant competitive advantage.
Haitham Rowley - Tech Leader
Ludovic Dewavrin - Willemse CEO and founder of Transition, a consulting and training organization dedicated to the practical integration of artificial intelligence into professional practices. Willemse opted for useful, operational, and business-oriented AI. It was with this in mind that Fred, the website's chatbot, developed with Starpal, was created.
AI also played a key role in Willemse’s SEO strategy. It allows us to produce more targeted and structured content, aligned with users' actual search intent. The result: enhanced visibility and more qualified traffic, contributing to the company's overall performance.
Transition supports leaders, managers, and teams in understanding, testing, and integrating AI into their own areas of expertise: marketing, communication, customer relations, and work organization. Our goal is to make AI accessible, manageable, and truly value-creating in practice.
Professor Sophy Smith - Executive Dean, University of Creative Arts, Farnham
Katrina Mack
Professor Mark Cropley - University of Surrey
Charlotte Frost - Associate Dean, University of Creative Arts, Canterbury
Jerome Dewavrin - CEO, Starpal.AI
Full speaker lineup to be announced shortly. The summit will feature AI thought leaders from major universities, transport authorities, ecommerce innovators, and cultural institutions.
Transport operators
Retail and ecommerce teams
Museums, universities, and public institutions
Customer support leaders
Digital transformation and innovation teams
Executives exploring practical, deployable AI solutions
Participants
Profesionnals and decision makers with interest in shaping their organization according to the current shifts in their activities.
Business leaders exploring practical, deployable AI solutions.
Why attend
Learn how AI can provide round-the-clock support without adding headcount.
See how organisations are using virtual agents to improve accessibility and engagement.
Understand what it takes to integrate AI assistants into existing systems.
Meet peers, partners, and experts shaping the next generation of customer interaction.
Attendance is free but places are limited. Register below to secure your seat.
Register
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